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AudioFlipping

Audio Flipping Privacy Policy

PRIVACY POLICY

Direct Media Co AudioFlipping

Effective Date: December 4, 2025 Last Updated: November 4, 2025

1. INTRODUCTION

Direct Media Co ("Company," "we," "us," or "our") operates the AudioFlipping website, platform, and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

2.1 Personal Data

Personally identifiable information that you voluntarily provide to us when you register for an account, make a purchase, subscribe to our email list, or otherwise contact us, including but not limited to:

  • Full name
  • Email address
  • Mailing address
  • Billing address
  • Telephone number
  • Payment information (processed securely through third-party payment processors)
  • Username and password
  • Any other information you choose to provide

2.2 Derivative Data

Information our servers automatically collect when you access the Services, including but not limited to:

  • IP address
  • Browser type and version
  • Operating system
  • Access times and dates
  • Pages viewed
  • Links clicked
  • Referring URL (the page that led you to our Services)
  • Device type and identifiers
  • Geographic location (country, region, city)

2.3 Financial Data

Financial information related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase a license or product from us. We store only very limited, if any, financial information that we collect. All payment processing is handled by third-party payment processors such as Stripe, PayPal, or SamCart ("Payment Processors"). We encourage you to review their privacy policies and contact them directly for responses to your questions.

2.4 Data From Third-Party Platforms

We may receive information about you from third-party platforms and services, including but not limited to:

  • Social media platforms (if you interact with our social media accounts or use social login features)
  • Advertising platforms
  • Analytics providers
  • Payment processors
  • Email service providers
  • Customer relationship management platforms

2.5 Communication Data

Information contained in or relating to any communication that you send to us, including:

  • Email correspondence
  • Support requests
  • Feedback and testimonials
  • Survey responses
  • Any attachments or content you provide

2.6 Usage Data

Information about how you use our Services, including:

  • Courses or training modules accessed
  • Content viewed or downloaded
  • Features utilized
  • Time spent on pages or within the platform
  • Completion rates and progress data
  • Interaction with emails (opens, clicks)

3. HOW WE USE YOUR INFORMATION

We may use the information we collect about you for various purposes, including to:

3.1 Provide and Maintain Services

  • Process your transactions and deliver purchased products or licenses
  • Create and manage your account
  • Provide access to licensed materials and training content
  • Send you transactional emails (purchase confirmations, access credentials, receipts)
  • Respond to your comments, questions, and support requests

3.2 Improve and Personalize Services

  • Monitor and analyze usage patterns and trends
  • Improve our website, products, and user experience
  • Develop new products, services, features, and functionality
  • Personalize your experience based on your preferences and behavior

3.3 Marketing and Communications

  • Send you marketing communications, newsletters, and promotional materials (with your consent where required)
  • Inform you about products, services, offers, and events we believe may interest you
  • Administer promotions, surveys, contests, or other site features

3.4 Legal and Security Purposes

  • Protect against fraudulent, unauthorized, or illegal activity
  • Enforce our terms, conditions, and policies
  • Comply with legal obligations and respond to lawful requests from public authorities
  • Protect our rights, privacy, safety, or property, and that of our users or others
  • Investigate potential violations of our policies

3.5 Business Operations

  • Conduct internal analytics and research
  • Maintain records and administer our business
  • Process and complete transactions
  • Manage our relationship with you

4. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, including but not limited to:

  • Payment processing (Stripe, PayPal, SamCart)
  • Email marketing and delivery (e.g., ConvertKit, ActiveCampaign, Mailchimp)
  • Customer relationship management
  • Analytics and performance monitoring (Google Analytics, Facebook Pixel)
  • Hosting and cloud services
  • Customer support platforms
  • Course and content delivery platforms

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information and not use it for other purposes.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, dissolution, sale of all or a portion of our assets, or transition of service to another provider, your information may be transferred as part of such a transaction as permitted by law and/or contract.

4.3 Legal Requirements

We may disclose your information where we are legally required to do so in order to:

  • Comply with applicable law, regulation, legal process, or governmental request
  • Enforce our agreements, policies, and terms of service
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with the Services
  • Protect the personal safety of users of the Services or the public
  • Protect against legal liability

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4.5 Aggregated or De-Identified Data

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties for marketing, advertising, research, or other purposes.

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Services to help customize the Services and improve your experience. A "cookie" is a small text file stored on your device that helps us recognize you and remember your preferences.

5.2 Types of Cookies We Use

  • Essential Cookies: Required for the operation of our Services, including authentication and security.
  • Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
  • Analytics Cookies: Allow us to analyze usage patterns and improve our Services (e.g., Google Analytics).
  • Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance (e.g., Facebook Pixel, Google Ads).

5.3 Third-Party Cookies

Third-party service providers may use cookies on our Services for analytics, advertising, and other purposes. We do not control these third-party cookies, and their use is governed by the privacy policies of the respective third parties.

5.4 Your Cookie Choices

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, if you choose to decline cookies, some features of our Services may not function properly. You may also opt out of certain third-party cookies through industry opt-out mechanisms such as:

5.5 Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Our Services do not currently respond to DNT signals due to lack of industry standardization.

6. THIRD-PARTY SERVICES

6.1 Third-Party Websites and Links

Our Services may contain links to third-party websites, products, or services that are not owned or controlled by Direct Media Co. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

6.2 Third-Party Integrations

Our Services may integrate with or require the use of third-party platforms, including but not limited to:

  • n8n: Workflow automation platform
  • ElevenLabs: AI voice synthesis
  • OpenAI / Anthropic: AI content generation
  • Cloudinary: Image and asset management
  • Google Services: Analytics, AI Studio, and related services
  • Social Media Platforms: Facebook, Instagram, TikTok, YouTube, Threads
  • Podcast Hosting Platforms: Transistor, and similar services

Your use of these third-party services is governed by their respective terms of service and privacy policies. Direct Media Co is not responsible for data collection, use, or security practices of third-party services.

7. DATA SECURITY

We implement administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

  • Encryption of data in transit using SSL/TLS technology
  • Secure storage of personal information
  • Access controls limiting employee access to personal data
  • Regular security assessments and monitoring

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.

8. DATA RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Account Information: Retained for as long as your account is active and for a reasonable period thereafter for record-keeping, legal, and business purposes.
  • Transaction Records: Retained for at least seven (7) years to comply with tax, legal, and accounting requirements.
  • Marketing Data: Retained until you unsubscribe or request deletion, plus a reasonable period to process your request.
  • Usage Data: Retained in aggregated or anonymized form indefinitely for analytics and improvement purposes.

When your personal information is no longer needed, we will securely delete or anonymize it in accordance with applicable law.

9. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

9.1 General Rights

You may have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete personal information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions.
  • Restriction: Request that we restrict the processing of your personal information.
  • Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Objection: Object to the processing of your personal information for certain purposes.
  • Withdraw Consent: Where we rely on your consent to process your personal information, you may withdraw that consent at any time.

9.2 California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to delete personal information we have collected from you
  • The right to opt-out of the sale or sharing of your personal information
  • The right to correct inaccurate personal information
  • The right to limit the use and disclosure of sensitive personal information
  • The right to non-discrimination for exercising your privacy rights

We do not sell your personal information as defined under CCPA/CPRA.

To exercise your rights, please contact us at hello@audioflipping.com. We will respond to your request within 45 days as required by law.

9.3 European Economic Area Residents (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including:

  • The right to access, update, or delete your personal information
  • The right to rectification
  • The right to object to processing
  • The right to restriction of processing
  • The right to data portability
  • The right to withdraw consent

Our legal basis for processing personal information includes:

  • Contract: Processing necessary for the performance of a contract with you
  • Legitimate Interests: Processing necessary for our legitimate business interests
  • Consent: Processing based on your consent
  • Legal Obligation: Processing necessary for compliance with legal obligations

To exercise your GDPR rights, please contact us at hello@audioflipping.com.

9.4 Other Jurisdictions

If you reside in another jurisdiction with data protection laws, you may have additional or different rights. We will honor any rights provided by applicable law.

10. CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information as quickly as possible.

If you believe we might have any information from or about a child under 18, please contact us immediately at hello@audioflipping.com.

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States, where data protection laws may differ from those of your jurisdiction.

By using our Services, you consent to the transfer of your information to the United States and other countries where we or our service providers operate. We will take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

12. EMAIL AND MARKETING COMMUNICATIONS

12.1 Marketing Emails

With your consent (where required), we may send you marketing emails about products, services, and promotions that may be of interest to you. You may opt out of receiving marketing emails at any time by:

Please note that even if you opt out of marketing emails, we may still send you transactional or administrative emails related to your account or purchases.

12.2 Transactional Emails

We will send you transactional emails related to your purchases, account, and use of our Services. These communications are necessary for the operation of your account and are not subject to opt-out.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this Privacy Policy
  • Post the updated Privacy Policy on our website
  • Where required by law, notify you via email or other means

Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically.

14. CONTACT US

If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Direct Media Co Email: hello@audioflipping.com

For data protection inquiries, requests to exercise your privacy rights, or complaints, please email us at the address above. We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.

15. ADDITIONAL DISCLOSURES

15.1 California "Shine the Light" Law

California Civil Code Section 1798.83 permits California residents to request information regarding the disclosure of personal information to third parties for their direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.

15.2 Nevada Residents

Nevada residents may opt out of the sale of their personal information. We do not currently sell personal information as defined under Nevada law. If you have questions, please contact us at hello@audioflipping.com.

15.3 Virginia, Colorado, Connecticut, and Utah Residents

If you reside in Virginia, Colorado, Connecticut, or Utah, you may have additional rights under your state's consumer privacy laws. Please contact us at hello@audioflipping.com to exercise your rights or for more information.

This Privacy Policy was last updated on November 4 , 2025

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